Last updated: June 20, 2026
This Privacy Policy describes how BestMerchLab (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from bestmerchlab.com (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Contact Information: Name, billing address, shipping address, email address, and phone number.
- Payment Information: Payment details (including credit card numbers, processed securely via our payment gateways).
- Order Details: Products purchased, size, and design selections.
2. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- Service Providers: We use WooCommerce to power our online store.
- POD Partners: We share your order details and shipping address with our printing partners to manufacture and ship your custom products.
- Analytics: We use Google Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
5. YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7. CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information.
Your Rights Under the CCPA
Right to Know
You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
Right to Delete
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale
We do not sell your personal information to third parties. However, if this practice changes, you will have the right to opt out.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different quality of services.
How to Submit a Request
To exercise your rights under the CCPA, please contact us at:
Email: hi@pickypod.com
Subject line: “CCPA Privacy Request”
We will respond to your verifiable consumer request within 45 days. If we require more time, we will inform you of the reason and extension period in writing.
Verification Process
To protect your privacy, we may need to verify your identity before processing your request. We may ask you to provide information that matches the information we have on file for you.
Authorized Agent
You may designate an authorized agent to make a request on your behalf. We will require written proof of the agent’s authorization and may still ask you to verify your identity directly.
Categories of Personal Information We Collect
– Identifiers (name, email address, IP address)
– Commercial information (products purchased, order history)
– Internet or other electronic network activity (browsing history on our site)
– Geolocation data (shipping address)
We collect this information for the following business purposes:
– Processing and fulfilling orders
– Providing customer support
– Improving our website and services
– Sending marketing communications (with your consent)
For more information about our privacy practices, please see the full Privacy Policy above.
8. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: hi@bestmerchlab.com
Phone number/Whatsapp: +84866667731 (Business Hour: Monday – Friday | 8:00 P.M. to 5:00 A.M. Eastern Time).
Physical Address: 39 Avenue de l’Amandier, Avignon 84000, France.
Registered Address: 1209 Mountain Road Place Northeast ste r, Albuquerque, New Mexico, 87110, United States.